If you wish to cancel or modify your order, please email us at info@nuconstruction.com or call 1.323.300.8118 60 days prior to your delivery date. One the order has been processed and/or has left our premises for shipping, the purchase cannot be cancelled or modified until the product has been returned to us. In this case, please refer to our return policy above and return your purchase once you have received it. 

Returns

If you are not satisfied with your online purchase, please follow our guidelines for returns

Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.

Exchanges

If you would like to exchange an item for another color or size, Please e-mail us at info@nuconstruction.com and If we have the item in stock we will ship out your exchange as soon as we receive your return. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).

Damaged/Incorrect Items

If you receive an item that is defective, damaged or incorrect, you must notify us via email within 3 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We'll email you a UPS label for returning the merchandise. A replacement will be sent, if available, upon receipt - as long as it hasn't been used, worn or washed. All tags must remain attached.

Nuconstruction.com Returns/Exchanges
4722 Everett Ave.

Los Angeles, CA 90058

Tips on sending the perfect return package:

International Returns

The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.

Ship To:

4722 Everett Ave.

Los Angeles, CA 90058

 

How quickly will my return be processed?

Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the order. You will receive an email notice when the credit has been issued. If you have an inquiry, call 323.300.8118 or e-mail us at info@nuconstruction.com

May I exchange my purchase for a different style?

Yes, you may exchange your item for a different style 60 days prior to your delivery date.  If your exchanged item is of greater value than the original item, then your original credit card will be charged the difference.  If your exchanged item is of lesser value, your card will be credited for the difference.